FAQs

Where is your store located?
We are based in Montreal. You can pick up on the same day (at no extra cost) or get delivered the next day with only additional 20 CAD / 30 CAD (depending on the distance from our store) for orders above $50.

Is it possible to change the order or the delivery address after the order is placed?
If you want to change, cancel the order, or change the delivery address, please contact our customer service before 6 PM (EST).
If the order has already been shipped, it cannot be changed.
Please kindly follow our return policy.

When will Out-Of-Stock product be restocked?
Kindly add your desired out-of-stock products to your wish list. When your wishlisted items are back in stock, you will receive a notification via e-mail.

Alternatively, you can sign up to our newsletter for product restocking and our newest collection.